Privacy policy
Effective Date: 27th May, 2025
At Le Frank, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from https://lefrank.com.au.
1. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
This data is collected through:
- Account registration
- Checkout process
- Newsletter subscription
2. How We Use Your Information
We use your personal information to:
- Fulfill and manage orders
- Provide customer support
- Improve our services through analytics
- Send promotional emails and updates (with your consent)
3. Sharing Your Information
We may share your information with:
- Shipping companies for order delivery
- Payment processors (e.g. Stripe)
- Marketing platforms to send offers and promotions
- We never sell your personal data to third parties.
4. Cookies and Tracking
We use Google Analytics to collect data about how users interact with our site, which may include cookies or similar technologies. This helps us improve user experience and website performance. You can manage cookie settings in your browser.
5. Data Access and Deletion
You have the right to access, update, or request deletion of your personal data through your Account page. If you come across any issues, please email us at talktothepaw@lefrank.com.au
6. International Visitors
While we are based in Australia, our website is accessible globally. Please note that your information may be processed in Australia or in other countries where our service providers operate.
7. Contact Us
For any privacy-related inquiries or requests, contact us at talktothepaw@lefrank.com.au